How the Matching Process Works

Tell us about your situation through the consultation form or by phone.

The consultation request asks for the basic facts — what type of case (infidelity, corporate, custody, background check, etc.), what you already know, what you hope the investigation would accomplish, and a way to reach you. The form takes a few minutes. Every inquiry is treated as fully confidential, and we do not share your information with anyone outside the specific investigator we match you with.

We review your situation and identify the investigator in our network whose experience fits your specific case type.

Most Manhattan cases fit recognizable patterns, and the match process is usually straightforward — matrimonial cases go to matrimonial specialists, corporate cases to investigators with corporate or federal backgrounds, high-asset matters to investigators who handle them regularly. For cases that span multiple specialties (a high-asset matrimonial with an asset-tracing component, for example), we match the primary specialization and ensure the investigator has access to the specialists they need for secondary components.

You speak directly with the matched investigator — by phone, video, or in person — in a free consultation.

The consultation typically runs 30-60 minutes. The investigator asks detailed questions about your situation, explains what an investigation would realistically look like, and gives you a realistic estimate of timeline and cost. You ask the questions you need to ask — experience, specialization, methodology, pricing. Nothing is committed at this stage; you are deciding whether this specific investigator is the right fit for your case.

If you decide to proceed, you engage directly with the investigator — written agreement, retainer, and active work.

You and the investigator handle the engagement directly. The written engagement agreement specifies scope, hourly rates, retainer, and deliverables. You pay the retainer directly to the investigator (we are not a billing intermediary), and active investigation begins. During the case, you receive regular updates — weekly at minimum for multi-week cases, more frequently when the work is actively producing evidence.

The investigator delivers the final report and evidence package — structured for whatever the case requires.

At conclusion, you receive a written report with full documentation, photographs and video where applicable, source-interview notes, and any specialized evidence (background findings, asset reports, etc.). For cases heading to court, the evidence package is structured for admissibility and the investigator is available to testify. For personal-information cases, the final delivery may be a more conversational debrief. The format matches the underlying purpose of the investigation.